Privacy Policy

Last updated · June 11, 2026

XIANSANG US LLC ("VoltArk", "we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit voltark.net, sign up for our waitlist, or contact us. By using our services, you agree to this Policy.

1. Information We Collect

We collect the minimum information needed to operate the waitlist and keep you informed about the VoltArk launch:

  • Email address — when you submit our waitlist form.
  • Technical information — IP address, browser type, device, and pages visited, collected automatically via cookies and server logs.
  • Communications — content of any messages you send us.

We do not collect payment information at this stage. Once the Kickstarter campaign and pre-orders go live, payment is processed by third-party providers (Kickstarter, Stripe) and governed by their respective policies.

2. How We Use Your Information

  • Notify you when VoltArk launches on Kickstarter
  • Provide priority access and waitlist-only pricing
  • Improve our website and product
  • Respond to your inquiries
  • Comply with legal obligations

We do not sell, rent, or trade your personal information.

3. Cookies and Analytics

We use essential cookies to make the site work, and analytics cookies (if enabled) to understand traffic patterns. See our Cookie Policy for details.

4. Data Sharing

We share limited information with:

  • Email service providers (e.g. Resend, ConvertKit) — to send launch notifications
  • Hosting providers (e.g. Vercel, Cloudflare) — to operate the site
  • Analytics providers (e.g. Plausible, Google Analytics) — to measure traffic, if enabled
  • Legal authorities — when required by law

We do not share information for advertising purposes.

5. Data Retention

We retain your email until you unsubscribe or request deletion. After the VoltArk launch is complete, we may retain records for legitimate business purposes such as fraud prevention or legal compliance.

6. International Transfers

Our service is operated from the United States. If you are located in the European Economic Area, United Kingdom, or other regions, your information will be transferred to and processed in the United States. We rely on Standard Contractual Clauses or equivalent safeguards where required.

7. Your Rights

Depending on your location, you have the right to:

  • Access — request a copy of your data
  • Correct — fix inaccurate information
  • Delete — request deletion (right to be forgotten)
  • Portability — receive your data in a portable format
  • Object — opt out of certain processing
  • Withdraw consent — stop receiving emails at any time

To exercise these rights, email us at hello@voltark.net. EU residents may also refer to GDPR Articles 15–22. California residents may refer to CCPA Sections 1798.100–1798.199.

8. Children's Privacy

VoltArk is not intended for users under 16. We do not knowingly collect information from children. If you believe we have, contact us and we will delete it.

9. Security

We use industry-standard measures (encryption in transit, secure hosting, access controls) to protect your information. No system is 100% secure; we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Policy from time to time. Material changes will be posted here with an updated "Last updated" date.

11. Contact

XIANSANG US LLC
Email: hello@voltark.net

EU/UK residents may also contact their local data protection authority.